Membership Requirement for Referral Services FAQs

Effective July 1, 2011, an RCBC membership will be required for all current companies and organizations listed with RCBC’s referral services on the Recycling Hotline and the Recyclepedia.

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  1. What is the Recycling Hotline and Recyclepedia?
  2. When is the deadline to join as a member to continue receiving referral services for all companies currently listed on the Recycling Hotline and Recyclepedia?
  3. I’m a new company that want to be listed on RCBC’s Referral Services. Do I need to take out a membership before July 1, 2011? 
  4. I’m a stewardship depot, how does this membership requirement affect me?
  5. Why is membership now required for referral services?
  6. What are the benefits of being listed on the Recycling Hotline and Recyclepedia?
  7. Is there a list of RCBC’s current members?
  8. What are the other benefits of membership with RCBC?
  9. Does my membership application need to go through an approval process?
  10. How do I join as a member and get listed on RCBC's Referral Services Database?
  11. If my company or organization has multiple locations, will all the locations be required to take out a membership?
  12. Do I need to assign a specific staff person as the member contact for my organization?
  13. Does RCBC have a members’ code of conduct?
  14. What are the costs of becoming a member?
  15. What is the acceptable use of RCBC’s Logo?
  16. Who should I contact for additional questions?

1. What is the Recycling Hotline and Recyclepedia?

Established in 1990, the RCBC Recycling Hotline is a province-wide live information service for recycling, pollution prevention, waste avoidance, safe disposal options and regulations.

Our Hotline provides each caller with personalized information because our database cross-references materials, services and communities in every region of the province. 

Launched in 2009, the RCBC Recyclepedia is an on-line searchable database of recycling drop-off locations across B.C. covering over 68 materials categories. 

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2. When is the deadline to join as a member to continue receiving referral services for all companies currently listed on the Recycling Hotline and Recyclepedia?

All current companies receiving referral services from the Recycling Hotline and Recyclepedia will have until October 31, 2011 to join as a member.  After October 31, your company will be taken off the active database.

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3. I’m a new company wanting to be listed on RCBC’s Referral Services. Do I need to take out a membership now?

Yes.  It would be advisable to take out a membership effective immediately if you would like to be listed on RCBC’s Referral Services.  Your 2011 membership is complimentary.  The fee you pay now ensure yourlisting until December 31, 2012.

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4. I’m a stewardship depot, how does this membership requirement affect me?

Please call the Recycling Hotline for more information. 

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5. Why is membership now required for referral services?
Since the inception of the Recycling Hotline in 1990, RCBC has listed all available service providers regardless if they were one of our members or not. As you can imagine, providing a free referral service to businesses that do not contribute to the costs is not economically sustainable.

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6. What are the benefits of being listed on the Recycling Hotline and Recyclepedia?

RCBC’s Recycling Hotline has been around for over 20 years with a database that covers services across B.C.   Making more than 2 million referrals during that time, our Recycling Hotline and Recyclepedia currently responds to more than 150,000 inquiries each year.

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7. Is there a list of RCBC’s current members?

Currently, RCBC has over 280 active members.  A full list of members can be viewed at here.

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8. What are the other benefits of membership with RCBC?

Direct Participation

  • Partnership and sponsorship opportunities.
  • Free Job Postings on the RCBC website.
  • Participation in RCBC's policy development process.
  • Opportunity to stand for election to the Board of Directors.
  • Meeting space in the RCBC office for small meetings.
  • Website link on RCBC website and use of logo* in promotional literature.

Information Services

  • Access to the latest information and initiatives on Zero Waste, recycling, and waste reduction on our website and frequent member advisories.
  • Subscription to our electronic newsletter, Recap.
  • Exclusive access to our video gallery and conference presentation archive.

Networking

  • Networking opportunities with a wide-range of waste management professionals, policy experts, and service providers.
  • Affiliation with other organizations with common goals.
  • Multi-sectoral perspectives on current issues reflecting our diverse membership.
  • Reduced rates at RCBC events.

 *Use of RCBC's logo is subject to RCBC's logo use policy

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9. Does my membership application need to go through an approval process?

Yes.  All membership applications are subject to approval by the board of directors.   All members are expected to adhere to RCBC’s Members’ Code of Conduct and Constitution and By-Laws.

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10. How do join to be a member and get listed on RCBC's Referral Services Database?

To become a member, complete out the Membership Application Form
To get listed on RCBC's Referral Services Database, complete the Referral Services Listing Form.

Return both forms to RCBC via email at rcbc@rcbc.bc.ca, fax at 604-683-7255, or letter mail along with your cheque and credit card information.  Applications will not be processed until payment is received.

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11. If my company or organization has multiple locations, will all the locations be required to take out a membership?

Business memberships are based on employee size.  A location can take out a branch membership or a company can select the appropriate category to cover all locations.

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12. Do I need to assign a specific staff person as the member contact for my organization?

Yes.  All members are required to assign one staff member as the official member contact.  This person will receive all official correspondence pertaining to administering the company’s membership.  A company and organization can submit other staff’s email contact for inclusion in RCBC’s electronic distribution list for newsletters and advisories.

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13. Does RCBC have a members’ code of conduct?

Yes.  RCBC’s requires all members to agree to its Members’ Code of Conduct upon application.

RCBC Members’ Code of Conduct  (approved April 2011)

“The Recycling Council of British Columbia (RCBC) is a multi-sectoral, non-profit organization promoting the principles of zero waste through information services, the exchange of ideas and research.”

Membership in RCBC is available to all individuals, organizations or companies who share in the broad philosophies and goals expressed by the foregoing Mission Statement and the RCBC Constitution.

1. The fundamental relationship between each member and RCBC must be one of trust; essential to trust is a commitment to honesty and integrity. Ethical conduct within this relationship imposes certain obligations.

(a) RCBC members must act at all times in full compliance with both the letter and the spirit of all applicable laws.

(b) In his/her relationship with RCBC, no member shall commit or condone an unethical or illegal act or instruct another member, supplier or employee, to do so.

2. Members shall not exploit or invoke their membership in RCBC for personal gain or to promote their business.

3. Members are neither endorsed by RCBC nor by provincially affiliated sponsors or other members.

4. RCBC does not permit its name, logo or written materials to be copied, republished, excerpted, hypertext-linked to a website, or otherwise used for any commercial purpose, including advertising, or to suggest any endorsement, affiliation or sponsorship of any third-party product or service, without the prior written permission of RCBC.

5. Without prior written permission, members may only use the RCBC Logo in accordance with the RCBC Logo Use Policy, upon completion of the RCBC Member Logo Use Form.

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14. What are the costs of becoming a member?

RCBC’s membership fees are based on a calendar year and are renewable at the end of each year.  Once your application is approved by the RCBC Board of Directors,  your fees will be waived for the remained of 2011 and your membership will be good until December 31, 2012

                                      Annual Fee           

Business (1‐10 employees)         $110                    
Business (11‐49 employees)       $255                          
Business (50‐249 employees)     $440                      
Business (250+ employees)        $700                      

The annual cost for a business up to 10 employees is only $110 . This is less than the annual rate for a simple listing in most business directories. Considering the amount of direct referrals and information about your services we provide to the more than 100,000 Hotline callers and Recyclepedia visitors every year, and I think you’ll agree you will not find a better value.

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15. What is the acceptable use of RCBC’s Logo?

a. The RCBC logo may only be used to show that an organization or individual is a member of RCBC. Use of the logo should only be accompanied by the text ‘Member of RCBC'. Any other text accompanying the logo is not permitted.

b. RCBC does not permit its members to use the RCBC logo for endorsement of a member's organization, publications, products, services, or programs.

c. RCBC does not permit its members to alter the appearance of the RCBC logo.

d. Member must complete and return the Logo Use Agreement form before logo is released for use.

16. Who should I contact for additional questions?

For additional questions, contact Harvinder Gill, Information Services Manager at harv@rcbc.bc.ca or at ext. 313 or Ben Ramos, Member Services Manager at ben@rcbc.bc.ca at ext. 314.

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